![]() ![]() Priority shipping is available for $12.99 with an estimated delivery in 5 business days.Free standard shipping on all orders until April 30, 2023, with an estimated delivery in 5-8 business days.If you’re unable to find it, please contact us directly via live-chat or by emailing ordering from the USA? Click Here WHAT SHIPPING OPTIONS DO YOU OFFER? In the meantime, we recommend doing a search around your house or apartment as they may have left it at your side-door or concierge. We ask that you please wait 24 hours from the “delivered” scan as the parcel could still be on its way to you. ![]() Sometimes, our shipping partners update their scans before they’re able to deliver your parcel. We will be happy to support you on this! MY ORDER IS SHOWING AS DELIVERED BUT I CAN’T FIND IT. We’ll take it from there and make this right. Oh no! Please send an email to with your order number, a photo of the shoes in question and the packing slip enclosed. I WAS SENT THE WRONG ORDER OR A DAMAGED ITEM. We’ll be glad to see if we’re able to support in partner with our International Customer Care Team, Global-E. ![]() Please reach out to us directly, preferably through one of our live channels as requests such as this are time sensitive. I MADE A MISTAKE! CAN I MODIFY OR CANCEL MY ORDER? I’M HAVING TROUBLE CHECKING OUT DUE TO AN ERROR.ĭoublecheck that the billing address you’re entering for your order matches the credit card you’re using and try again! If you’re still having trouble, please reach out to us directly through our contact page here. If you weren’t, no problem! Send an email our way at We'll be glad to help. Starting with GE, 9 digits long, and ending with US your order number can be found on your order and shipping confirmation emails, and in your order history if you were signed in when you checked out. Not for you? We also offer payment through PayPal. We’re happy to accept Visa, Mastercard and American Express. Have additional questions about International shopping? Reach out to Global-E directly through their Help Center. Simply click on the flag at the bottom of any webpage to select the country you would like to ship to. If you’re unable to find it, please contact us and we’ll take it from there! CAN I ORDER FROM OUTSIDE OF THE US?Ībsolutely! Partnering with Global-E, we are so happy to offer International shipping, specific to your region, shopping in your own local currency and even the ability to pre-pay duties at checkout. We’ll be happy to see how we can support you on this! MY ORDER IS SHOWING AS DELIVERED BUT I CAN’T FIND IT. Please contact us as soon as possible, preferably by giving us a ring at 1-85 or over our live chat. We’ll take it from there and make this right for you. Oh no! Please email us at with your order number, a photo of the shoes in question, and the packing slip enclosed. Unfortunately, we are not able to facilitate any cancellations or modifications once an order is placed as our system begins processing the order immediately. Please double check that the billing address you’re entering for your order matches the credit card you’re using and try again! If you’re still having trouble, please reach out to us at 1-85 or over our live chat. I’M HAVING TROUBLE CHECKING OUT DUE TO AN ERROR. ![]() If you weren’t, no problem! Give us a ring at 1-85 or an email at be happy to do some digging for you. Starting with US and 8 digits long, your order number can be found on your order and shipping confirmation emails, and in your order history if you were signed in when you checked out. WHAT IS AFTERPAY?Īfterpay is a payment system that allows you to buy now and pay later! It works by splitting your purchase into 4 separate payments over two-week intervals with zero interest. Not for you? We also offer payment through PayPal or in installments through Afterpay. Not ordering from the USA? Click Here WHAT PAYMENT OPTIONS DO YOU OFFER? ![]()
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